Return Policy

Return Policy
At outlethome.lt, we strive to ensure your utmost satisfaction with every purchase. However, we understand that there may be instances where you need to return a product. 
Please take a moment to review the following guidelines:

1. Eligibility for Returns:
Items must be unused, undamaged, and in their original packaging.
Returns are accepted within 30 days from the date of purchase.

2. Initiation of Return:
To initiate a return, please contact our customer service team within the stipulated return period: [email protected].
Provide relevant order details and reasons for the return.

3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
Send to this address: Taikos pr. 15, LT-91135 Klaipėda
Registration code: 142054984
VAT: LT420549811

[email protected]

WhatsApp +370 674 563 31

4. Refund Process:
Refunds will be issued to the original payment method upon, within 14 days, receipt and inspection of the returned item.

5. Exchanges:
Customers are responsible for return shipping costs.
If the return was a result of our error, or you received a damaged or defective item, the item will be returned free of charge.