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FAQ - Outlet Home answers your questions
Outlet Home's knowledge base serves as a comprehensive resource for customers, providing valuable information about our products, services, policies, and more. Here's an overview of the key components typically found in our knowledge base:
- How to buy vouchers from Outlet Home Select a voucher with your desired amount and put it in the shopping cart. After the purchase, the voucher will be sent to the e-mail address you specified in the order process as a separate e-mail with all the necessary data to the voucher. You will receive a link in your e-mail that leads ...
- What happens to a gift voucher after a return? Of course, a gift certificate retains its value. Please contact us so that we can reactivate the voucher.
- How can I redeem a promotional voucher? We regularly provide our customers with promotional vouchers. Every newsletter subscriber receives regular discounts in the form of a voucher code. This coupon code can be redeemed in the shopping cart in the “Discount codes“ field. Please note that restrictions apply here. For example, a ...
- Conditions that apply to vouchers Vouchers can only be redeemed once in our online shop Outlet Home. A resale is not allowed. Vouchers cannot be paid out in cash. The order value when redeeming must be at least equal to the value of the voucher. Vouchers cannot be used to purchase additional gift certificates. We assume no ...
